| What is a 'Day Service'? Day Services offer day time programs for people with disabilities. The offerings of each service will be somewhat different. The Tertiary PLACE focusses on encouraging lifelong learning and developing the whole person. Our activities are designed to enhance skills, independence, community participation and quality of life.
| | Why choose The Tertiary PLACE? We offer creative programs with an 'educational' focus. The Tertiary PLACE has developed FIVE curriculum organisers; all Tertiary PLACE programs fit under one or more of our curriculum organisers.
Tertiary PLACE members undertake individualised learning in a group context. Our focus on 'lifelong learning' builds upon the individual's years at school. TTP Arts (our performing arts division) offers specific social benefits to Members, as do all our group programs.
| | My child has individual funding. Can he/she transfer from another service to The Tertiary PLACE? Individual funding moves with the individual. Therefore transfering to our service is certainly a possibility. Contact our friendly staff to discuss your options.
| | My child did not receive a funding package. Can they attend The Tertiary PLACE? Yes. We are pleased to offer a 'fee for service' for individuals who did not receive government funding.
| | Open or supported employment isn't suitable for my child, so why should they participate in 'vocational activities'? While it is true that vocational activities assist an individual in the pursuit of employment, there is value in vocational 'experiences', even for individuals not seeking employment (not on an employment pathway). Engaging in vocational activities develops a positive self-image, independence, increased opportunities for community access, interpersonal skills and assists members in learning teamwork.
| | What is the process for lodging a complaint? Complaints can be raised verbally or in writing. If staff are unable to resolve the issue, they will direct the complaint/complainant to the appropriate person (usually a Program Director). If a Program Director has been unable to resolve an issue, does not feel confident in dealing with the complainant or the outcome sought by the complainant is out of the scope of their responsibilities, the complaint will be referred to a Director.
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